Process Mapping

At BMS AFRICA, Process Mapping refers to activities involved in defining exactly what a business entity does, from the main process to a specific task, how it is done, who is responsible, to what standard a process should be completed and how the success of a business process can be determined.
It is a hierarchical method for displaying processes that illustrates how a product or transaction is processed. It is a visual representation of the work-flow either within a process – or an image of the whole operation. Process Mapping comprises a stream of activities that transforms a well defined input or set of inputs into a pre-defined set of outputs.
A good Process Mapping should:
1) Allow people unfamiliar with the process to understand the interaction of causes during the work flow;
2) Contain additional information relating to a Quality Enhancement Project i.e. information per critical step or information about input and output variables, time, cost, metrics.
BMS’s process mapping approach is based on World Class methodology with a real time business result.
DEMAR™ .

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